Don’t let an amateur 24 hour carpet cleaner attempt to repair your carpets damaged by water. These are the cautions you should be aware of:

Overcharging. An amateur water restoration technician may load the job up with extra extras. E.g. using dehumidification for drying the flooded carpets isn’t always needed.

Correct equipment. They may use equipment from hire companies to dry the carpet. This is ok to do, but an experienced water damage cleaner will own all their equipment enabling a speedy response and hopefully a better value job.

Proper moisture metre. If they don’t have the choice moisture meter, they can’t see when the carpet is dry. This furthers the problem of mould growth in the future. Mould removal may be required in the future.

Specialisation. There are many “Carpet Cleaners” in this industry who do repair jobs on the “side.” i.e. they aren’t the ones who deal with this type of task every day. Be wary of them. Restoring water damage to carpets is an art. Taking carpet off the gripper strips then reinstalling them is best to be taken on by a professional, otherwise it can be permanently damaged.

You may be wondering, how do I find a professional Flood Restoration Business? Below I have set out some things to check for when you hunt around for a carpet flood damage business:

How large is their Yellow Pages ad: This can be a sign of how much work they are doing already. A full-size Yellow Pages ad slot can cost upwards of $50 000. When they have paid for a big ad, you can at least have some expectation that they are established.

Where do they show in Google? The higher the rate in Google, the more webpage clicks there are for the business.

What Qualifications do they have? The foundational qualification they require is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.

Do Insurance companies source them for their carpet water damage jobs? This is a better indicator. If insurance companies use them, the business is likely to be good at their work. Insurance companies generally use the providers that grant them the better value for their money.

How much Equipment do they have? They should own at minimum 100 Air movers. If they have this many, this shows they have been running for a good time. We took 8 years to acquire that many wet carpet drying air movers.

What sort of commitment can you get for them by calling over the phone? See if you can pin them down to a set fee for water extraction, water removal and initial inspection. If they wouldn’t give you a price for this only, you know they are not interested in serving you, so look elsewhere.

Response Time – Our Water Damage business based in Brisbane works to a 59 minute response time for a water damage emergency. The restoration needs to be attended to ASAP. Mould can appear inside a 24 hour period.

If you follow these tips you are sure to find a Flood Damage Restoration technician who can do the job right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.

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