To get paid, you would realise is fundamentally important in your business because if you are not being paid, what’s the point in business?
You might be laughing at the number of business people who let their clientele to make payment when and if they feel like it. I know of one business owner who repetitively [...]

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As a customer service concept, relationship marketing is not new. For decades, business-to-business marketers have employed account managers who have the responsibility to dedicate themselves to key clients. In the financial world, `relationship banking’, whereby high-yield customers are assigned a personal manager, has been practised for many years.
When direct marketing is embraced to establish connections [...]

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